Office Policies

Appointments & Consultations

Scheduling is planned to allow the correct time for each service. Please be on time or several minutes early to insure full treatment time. We ask that all appointments be guaranteed by a credit card or pre-payment.

New patients are always welcome!

Our staff will be pleased to assist you in any way possible and all efforts will be made to accommodate your schedule. 

Everyone at our office is at your service.

Hours

Monday - Friday 9:00 am- 4:30 pm.

Special arrangements for Saturday and night appointments can be made in advance.

Cancellations

For hair, tattoo, and minor surgery appointments, we require 24 hours notice in the event of cancellation. The scheduled time has been held open for you with a technician standing by ready to serve you. If full notice is not provided, we will bill you for ½ the amount of services reserved. If no notice is provided, we will bill you for the entire amount of services reserved. Because of the 24 hour cancellation requirement, a credit card is required when scheduling services, even if payment will be made in cash, check or by gift certificate.

Late Arrivals

If you are late for your appointment time, your treatment will be shortened so we finish on time for the next patient. The fee for the treatment will remain the same.

Your Next Appointment

To ensure availability and timeliness of your preferred appointment, we recommend that you schedule your next visit before you leave.

Emergencies

Our office provides on-call service for emergencies, 24 hours a day, 7 days a week by calling (248) 338-1110.

Type of Payment Accepted

Gift Certificates

Gift Certificates make great gifts and are valid one year from the date of purchase and are not refundable. Gift certificates are the same as cash and are not redeemable if lost or stolen.

Pre-Paid Appointment, Photo Peels & FotoFacial

We require 24-hour notice in the event of cancellation. If you are more than 10 minutes late, you will give up your spot and lose that treatment. 3 appointment no shows and it will cancel out the entire contents of the winner's treatment. No exceptions.

What to Wear

Please come ready for your appointments. Please wear comfortable, casual, quick-to-remove clothing. For some services you will be asked to wear a gown while for other services you may remain clothed. This is not the time to wear your newer, better clothing.